[daveheq]

I've never used Upwork but I've used DeskTime for several clients and jobs and it made taking screenshots unnecessary as it tracked how much time was spent in each program and website which could be categorized, which I could then make aggregate stats of for the client for billing (and if the employer owned the master account they could make their reports).

Screenshots seems like a privacy issue unless the worker can disable them for checking email or whatever as long as that time wouldn't be billable, but it seems like Upwork could have some better ways of tracking productivity.