[hifigi]

This is eerily similar to my experience with Surface Pro 3. I absolutely love the hardware, with the conditional statement that it doesn't work as advertised most of the time. Forced updates broke functionality...and the actual hardware failed: I got a touch dead-zone, but Microsoft gave me a complete replacement after a year (the customer service was exemplary)

My Surface Pro 3 has never felt reliable. I can't count on it working the same way one week to the next, which is unfortunate. I told a colleague this morning that I was surprised that the last two machines I really wanted were both Microsoft hardware (Surface Book and Surface Studio).

But I also won't invest in new Surface hardware until I see lots of user feedback.