[jgeada]

I'm convinced malleability of the software isn't the issue; the issue is that the thing that the software is modeling is malleable and generally unknown to the level of detail necessary.

Nobody in a business knows all the business rules, no manager is aware of all the data that their underlings create, manipulate or consume, no individual or single location at FAA really knows all the rules on how traffic control actually works, etc etc etc.

But when we create software to automate any of those things then, at that point, need to have a full understanding of all those things. And then we generally also discover that the rules discovered are inconsistent, violate some other rules or laws, etc. And once those are fixed, then and only then people realize that what they had isn't quite what they wanted. And not only what they want changes, the whole underlying system was evolving at the same time, so it sometimes feel that you're starting again instead of tweaking the implementation (and this may also be why software methodology research focus obsessively on approaches that make things easy to change at a later date)

[pixl97]

When someone builds a multistory building, they will build the first floor to support the second floor. And in general it is exceedingly obvious why that is the case.

The problem with software is the abstraction. The first floor and the second floor aren't connected in any physical fashion. It's easy to rip out the first floor after the second is build, and only later realize you cannot support the necessary load.