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by matt_wulfeck 3527 days ago
I had a similar issue with places Android phones typically place a standalone "back" button, the bottom right of a phone. When reaching across the phone with my thumb I would constantly bump this back button. The experience was so frustrating on a Galaxy S3 that I change to an iPhone.

I wondered if they have done enough user experience researching how people use the phone. I can't believe I'm the only person who ran into this issue. It's something I've come to admire with Apple products. They're very polished and I rarely run into experiences like what I had bumping the back button on my old S3.

2 comments

That drove me crazy too - cap-sense buttons have been largely a customer experience fail, so not sure why it's gone on this long. I'm a big fan of the tactile "bump" feedback, and it's way too easy to do something by accident for even the most careful user.

It's funny how Apple did the "no buttons thing" because they were responding to a tech ecosystem that had a button for everything at the cost of the user getting overwhelmed. However, now there's no sanity in the other direction - with people avoiding buttons and making things so streamlined that they're harder to use.

In every age there's an innovate response to a cliche, but ultimately this becomes a cliche in of itself :)

Same, even with a small and narrow android phone i have to consciously make a spider-like gesture to reach anything on the left side of the screen and sometimes trigger finds just by holding it by the edges because the screen is so close to the edges.

A phone with even less space around the screen would just drive me entirely mad.

And to think, just a few years ago with the E6-00 i had a phone that i could operate mostly blind. Nowadays i can't even take my phone out of the pocket without being careful and conscious about it.