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by Zeebrommer 3529 days ago
One source I know of are the 'cultural dimensions' by Geert Hofstede [1]. I find it useful as a mental model, though it's a simplification of course, and thus open to criticism. Doesn't tell you how to handle this situation either, but might help you understand the perspective of the client.

[1] https://geert-hofstede.com/organisational-culture.html