[dredmorbius]

It's not just capabilities, but reliability that matters.

If I've got a system that takes a bit of consistent prodding to happen, or can do A & B reliably but not C, and it is consistent about that, it's almost always far more acceptable than a system which works most of the time without prodding but then falls down copletely, or a system that does A, B, & C, but fails to work right 10% of the time.

That little bit of uncertainty pokes an sticks at you. It's always at the back of your consciousness. A football coach's job is to coach the game. It's not to to try to figure out what's wrong with his comms equipment or even if it's working correctly or incorrectly.

Closely related: the paradox of automation.

https://www.theguardian.com/technology/2016/oct/11/crash-how...