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by 20years 3537 days ago
Less than 10% of our customers pay with Amex. Can someone shed some light on why a developer would implement this for Amex payments vs just using Stripe, Auth.net or another payment gateway that supports Amex?

I am trying to understand the value here and how this will benefit the developer and/or consumer.

2 comments

It's probably cheaper. If it saves you 1/2% it may be worth it if you're doing >$1mil.

(Note that I have no idea how much cheaper it is because they don't seem to have prices anywhere. Which makes me irrationally angry and looking forward to their all-but-inevitable demise over the next decade).

I would bet it's more expensive than Stripe. AmEX is known for being much more expensive than Visa and MC, and I wouldn't be surprised if Stripe loses money on every AmEx transaction (but makes it up on other cards).
Stripe used to charge a higher fee for AmEx cards, until August of this year. (Or at least, they did in Australia.)
This would imply one might negotiate a better rate with stripe by promising to never send Amex their way.
The Pay With Points feature could be interesting, allowing customers to buy products online using their Amex Membership Rewards points. I didn't see if it was possible to implement just that without also implementing the other payments processing.