[jacquesm]

This comment would be a lot stronger if it did not come from a throwaway account.

[ben_jones]

Genuine question: why would you make a throwaway to say a former employer, which fucked up, is taking ownership of its mistake and making serious changes to improve itself?

[niccaluim]

They're probably forbidden from speaking publicly about this by their PR people, no matter whether it's positive or negative.