[jzl]

No excuse, sorry, especially since it's not at all clear that he's not lying. I'm not saying he is but it can't be ruled out. Even giving him the benefit of the doubt, if it's true that he did innocently help out a relative and had absolutely no idea what that person was up to, then why not show some contrition and just get the problem resolved?

If I bring my cousin with me to a party at a friend's house and he trashes the place and gets into fights, you can sure bet I'm going to be apologizing like heck to the host, cleaning the place up, and trying to make things right. Would all people do that? Maybe not ... but don't go complaining that the host never invited you back if you didn't.

[idbehold]

Why didn't they contact his "primary" account via its registered email address? They shut down two accounts but only contacted the first. The analogy would be better as I'm invited to a party and I bring my cousin. I leave after an hour. My cousin causes a bunch of damage to the host's place after I leave. Then two years later the host comes to my place of business and burns it to the ground and says I should've listened to the demands they made to my cousin over the last two years.

[abalone]

That is a bad analogy. This is case of mistaken identity, not a bad referral. Ask yourself, why are not giving this respected developer the benefit of the doubt?

A better analogy would be: You loaned your underage friend your ID 4 years ago and forgot about it. They proceeded to behave badly at a bar over a period of years without your knowledge. Then the bar owner confuses your identity based solely on that ID, despite your picture looking nothing like them and you being a well known and respected regular, and bans you without notice. Then they admit it wasn't you that trashed the place, but won't let you in until you state that the bar made no mistake in confusing you for that person.

[pfarnsworth]

This is also a bad analogy. The other account who is supposedly outside of the control of Kapeli, is involved in thousands of fraudulent ratings manipulations of Kapeli's apps. How likely is it that if the account were so totally out of Kapeli that this cousin would waste their time doing this? It's highly unlikely.

[abalone]

Not Kapeli's apps. There is no indication that there were fraudulent reviews of Dash, nor would it even make sense for there to be since it's so popular. Kapeli's own account was only used for Dash.