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by vamur
3536 days ago
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So far there isn't any hard evidence (e.g HD videos) that the replacement phones really have the issue. All claims are based on hearsay and "reports". But if true then Samsung really needs changes to its management and product line. It makes too many phones - right now there they have A, C, J, E lines besides the Galaxy line, confusing and aggravating customers and likely employees as well. It can also mean that manufacturers are hitting a safety wall with lithium batteries, which is bad news for future phone battery capacities. |
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At least 2 of these have happened while people have been sleeping (One guy in KY had to be hospitalized to to inhalation of the smoke) and even if it happened during the day most people have 1 camera/video camera with them and it's their phone. Most people don't carry around a second camera to be used only to film their supposedly safe replacement bursting into flames. It sounds like the only way you'd believe this to be true is if you saw video of a phone from production, to signing off by the president of Samsung that it was safe, to shipping, to full use of the phone until such a time that it burst into flames. People with phones that have caught fire have provided proof that the serial numbers of their phones were supposed to be replacements and thus safe.