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by raman325
3537 days ago
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FWIW, Verizon does extensive internal testing of OS updates. When I was there, as an engineer, we would be given phones, and anytime there was a new update, we would receive the updates first, use it daily for a couple of weeks, and report what we found. There were multiple tiers of internal user trials before the updates were greenlit, and there were many potential OS updates that never made it to public because of the problems we found. Verizon may slow down updates to consumer devices, but I always felt like it was for good reason. |
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...However, people buying the Pixel are expecting direct control from Google, as part of the deal.
Verizon might benefit from taking a page from Motorola or Microsoft's book though: Allow users to opt into receiving direct updates, with the manufacturer or the user accepting the financial risk for problems encountered. Motorola phone users could sign up to be in test waves of their updates, and Microsoft, of course, has a Fast ring, a slow ring, a release preview, and of course, the official launch schedule the regular people are held to.
Note that similarly, when my Lumia Icon got Windows 10 Mobile, which Verizon doesn't currently support at all, Verizon did allow it, but basically said "it's at your own risk". And I get all my Windows Mobile updates directly from Microsoft on release.
Users should be able to accept the risk of a buggier experience to be on the latest software.