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by limaoscarjuliet 3543 days ago
Does anyone else think like me this might be a one time failure that is caused by the replacement phone being dropped or mishandled? Or, perhaps, a setup by the competition?

Unless I see statistical evidence that replacement Note 7 is catching on fire (random, different circumstances), then I do not see a reason to believe Note 7 replacement is b0rked.

Unfortunately, most people do not reason like that. Samsung's reputation will suffer, even after this single "Replacement Note 7 on fire" incident.

2 comments

Most people don't reason like that because there is no acceptable reason for a phone to catch fire from "mishandling" or "dropping".

This was even after they thought they fixed the issue, so of course it looks very bad. Not only did they build a dangerous consumer device, it seems they did not actually fix it the second time around.

> there is no acceptable reason for a phone to catch fire from "mishandling" or "dropping".

maybe there is no acceptable reason but it happens A LOT:

https://www.google.nl/search?q=phone+catches+fire+-samsung

It's far more likely that in building one of the most sophisticated devices mankind has attempted, they fucked up a bit.

It is an insanely hard engineering challenge. I have no problem believing that a malfunction rate in the 0.00000001% region is possible.