[M_Grey]

"Misunderstandings and neglect create more confusion in this world than trickery and malice. At any rate, the last two are certainly much less frequent." -Johann Wolfgang Goethe

"Let us not attribute to malice and cruelty what may be referred to less criminal motives. Do we not often afflict others undesignedly, and, from mere carelessness, neglect to relieve distress?" -Jane West

It's not hard to believe that Samsung has made mistakes, and maybe under the pressure to fix those mistakes has made yet more. It's unfortunate and probably speaks to some cultural issues at the top, but it hardly requires external forces.