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by tomschlick 3546 days ago
> My understanding of that is that the term customer shouldn't apply to free tier heroku spammers.

But they fucked over more than the free tier. We (work) had 15 clients that all had accounts that we managed for them. We probably spent upwards of $1200/mo on emails through those accounts.

We only got ~50 days of notice that we had to change over to another provider before we would get cut off.