[ohnoesmyscv]

Cool idea, but not sure if the Trello boards ux is suitable as a help desk.

At 15$ per month i use Reamaze (https://www.reamaze.com) for my consultancy and it serves as a full featured help desk with slack and github integration as well and i hear they do have a trello in the works, last I asked. Not sure if there are ones out there with a trello integration though.

Good stuff!

[hw]

I agree. Am looking for a help desk, will check out Reamaze. Trello as a help desk seems quite limited for now, but maybe it'll get better.

[spiro]

Been working on an alternative in the help desk space for smaller teams.

https://hipdesk.co

Provides threaded email ticketing. Knowledge base will be there soon.