[joering2]

Very interesting but I think there is something more at play here.

Look at the person who left you that review: SpilledInk788

She is "Stay at home mom" but she reviews over 30 products DAILY - some not cheap at all.

I suspect this is some sort of paid troll who writes positive/negative reviews (depending on the order/assignment) and post it online to whether boost someone's company rating or lower them.

No wonder she never replied to you.