That's pretty harsh. If misinterpreting a comment on a forum is reason to dismiss a whole team then I don't think any of us would be qualified for anything.
Not this time- just a good ol' case of launch frenzy. Saw the comment, just this part "I got to "enter your name" and leaked out of the funnel" and jumped to conclusions :).
They could've stated that they want to see the offers without providing a lot of information off hand.
You might want to consider displaying similar quotes for the area and filter them based on age group and income.
I don't know if there is a regulation requiring you to take the name before displaying a quote or not since different countries can have a different legal statue for a quote.
@gilsadis, in response to your request for information above:
As others related, this isn't a bug report. This is about the design of your conversion funnel and the appropriateness of what levels of information I will consent to offering while your site is attempting to build a relationship with me.
When you don't know me, you can have my zip code. Show me some awesome rates based on my zip code, and maybe then I'll give you my name or email address. I don't want to leave mouse droppings of personal information all over the internet unless I am intent on engaging with your company. Got it?
And here's the truth. I am in the process of examining and amending my insurance coverage because we are deleting a car. So you lost a qualified hot lead. So hand that data to your hippo.
- If it's so secret, why is it not called "password"? Why is it printed on your id card for anyone to see? Why do many organizations require it?
- If it's used in so many places, how is it expected to prove anything about your identity? It's identification (i.e. which row in the government's citizens database), not authentication.
Every employer wants my SSN. Every time I interact with the government, they want my SSN. It's in way too many places to be secret (like a PIN is), and besides, the government never told me it's secret. The government's info page about it and Wikipedia don't say anything about not giving it to anyone who asks for it.