As another anecdote, I have purchased six X1 Carbons for staff in the past year or so and they have been great. The staff all travel a lot and they appreciate how light weight it is. The only machine-specific support I have had to provide so far was the SMM BIOS vuln. updates.
Despite that, I am making new purchases with Dell mostly because of price and service. Check out the Latitude E7470 in comparison to the X1.
Despite that, I am making new purchases with Dell mostly because of price and service. Check out the Latitude E7470 in comparison to the X1.