|
|
|
|
|
by happychappy
3569 days ago
|
|
I do see your point, yes. The contract is formal for a reason. I'm being far too fuzzy, my team probably don't know what they're supposed to do in the case of an emergency, so log in out of a mixture of curiosity and apprehensiveness. Hmmm. Well, I always hated pager duty, especially as a frontend engineer. What the hell did I know about these silly Hadoop clusters that were thrown together so badly? Why wake me up just so I can wake up the lazy SOB who can't build software properly? I'd prefer not to impose that on my team. Is there a middle ground? |
|
FWIW, alarming systems aren't that flexible. The market sorely needs better solutions around monitoring and alarming. We use PagerDuty for this and it can be made to work with about 80% of our alarms, but it's a PITA. Also, on the topic of waking people up, the PagerDuty app conveniently includes several blaring, obnoxious alarms, but it frequently fails to receive push notifications, so it's not that rare for someone (or several someones) to sleep through the PDs. :|
I do understand what you're saying and I think most people actually are reasonably flexible as long as the occasion doesn't become common. But I wouldn't hold it against someone who's dangling from a mountain if they can't text back immediately (unless they're the on-call engineer that day).