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by tholford 3563 days ago
Not the op of that comment, but in my experience, DH is something to be avoided :) it's been a few years, but still have unpleasant memories of cryptic errors, stability issues, and a clunky control panel.
2 comments

What hosting providers in that range are better?

I'm fairly satisfied with them, but I only really use static web hosting for low traffic sites. Apparently their mailing list services go down all the time.

Compared to the hosting provider I used over a decade ago, 1and1, Dreamhost is top notch... but I'd like to hear of anything better. I still believe in shared hosting!!!

Also that time they messed up their auto-billing and stole $7 million from their customers.
"Stole" is very misleading. Yes, their billing system had a bug and charged a bunch of customers in error. But DH handled it very well, were very transparent about what happened, refunded all the money (of course), and even went so far as to reimburse people that incurred overdraft fees.
"Even went so far as to reimburse people"!? They directly caused those people to lose money! Of course they reimbursed them; the alternative would have been to reimburse them after a slam dunk legal case.

Dress it up however you like, they took $7 million that wasn't theirs.

And then they gave it back, that doesn't seem that bad. They made a mistake, and they fixed. No one is perfect.