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by fluxquanta 3573 days ago
>Faxing is 90% dead as far as I can tell. I've got a fax machine, I think the last time I plugged it in was 2008.

Depends on the industry. I would say probably 80% of the clients I work with still rely on faxing as a regular part of doing business. Is it the ideal way of sending documents? Probably not, but I've also never heard of anyone who had to call in technical support to clear off malware or reformat their fax machine. It just works.

2 comments

Are your clients on physical fax machines or an internet-based fax service? I use fax for business but I use Phaxio, and I think more than half the people I exchange faxes with are also using a fax service. This has the comical result of my producing a PDF file then paying someone to modulate it into noises that someone else will demodulate back into a PDF to deliver to the recipient. It's like e-mail if the intermediary servers lossily recompressed the attachments.
The clients I work with tend to still use physical fax machines to send/receive financing details to small banks and credit unions. The banks themselves probably use some sort of internet service, or at least I hope they do.
>Is it the ideal way of sending documents? Probably not, but I've also never heard of anyone who had to call in technical support to clear off malware or reformat their fax machine. It just works.

It's amazing just how much society is being held back by the Windows operating system.