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by oh_sigh 3575 days ago
It was just a guess - I have no real idea why Dell wouldn't allow returns on those items. And firmware was just an example. You could also solder in a completely separate computer if you really wanted to. Then you need to open the whole thing up and do visual inspections, reflash the firmware, test it, etc. It may not be worth it for $500, or cost close enough to $500 that they just don't allow returns.