[benologist]

How is it even legal? Consumer protection laws are a thing in tons of countries specifically to stop companies exploiting people with eg, unfair refund policies... Steam/Valve recently learned that the hard way in Australia, Apple in Europe etc.

[user5994461]

The product mentioned are expensive entreprisey products, mostly sold business-to-business.

The europeans laws offer little protection to companies. Consumer laws apply only when selling directly to consumers.