[spleen]

Do they really release postmortems? I've seen them mentioning postmortems in incident statuses, but I've never actually read one.

[hoop]

Heroku totally releases postmortems for incidents that meet certain criteria but I can't speculate as to what this criteria might be today.

Here is a recent example: https://status.heroku.com/incidents/930

Source: I used to work at Heroku on the team which managed this process.

[aquilligan]

https://blog.heroku.com/tuesday_postmortem

[spleen]

October 27, 2010. Really? :)