[usaphp]

How would they make you buy a refurbished phone? I recently dropped my iPhone 6s (again) and screen finally cracked, I brought it to apple - they tried to replace the screen and it did not work, so they just gave me a brand new phone for a price that I paid for screen replacement (~$140)

[cududa]

My understanding of the heuristics (as an owner of iPhone 6 Plus [not 6s], with many broken screens)- if there is body damage around the screen in the thin aluminum parts, you need a full replacement (the screen can't sit properly and can't seat properly). If there's no body damage, they replace the screen. If the replaced screen still doesn't pass calibration, you get a refurbed phone