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by microtonal 3571 days ago
Note: if you are in the EU, settle for nothing less than a new phone (rather than refurbished).

There was recently a lawsuit in the Netherlands where someone sued Apple after receiving a refurbished phone after replacement under warranty [1]. She won the case:

https://www.iphoned.nl/nieuws/rechtszaak-apple-garantie/

The judge based his verdict on a verdict of the European Court of Justice [2], so it's likely that the outcome would be the same in other EU countries.

[1] 20 months would still fall under warranty in the EU.

[2] http://curia.europa.eu/juris/liste.jsf?language=en&num=C-404...

2 comments

What's tong with refurbished? With regular devices, only a few are tested each batch. With refurbished, every single piece of the device should be tested.
Of the test batch of new phones, the standards tested for are much higher.

On refurb, many (but absolutely not all point of contact for chips to PCB) are tested, but require lower tolerances

I'm content with refurbs, under warranty. I consider it an extended burn-in period. (Maybe I'm wrong?)