Hacker News new | ask | show | jobs
by kalleboo 3571 days ago
> Let's be pessimistic and say that only 20% of people who have this problem get it repaired

20% of people taking their phone to a third-party repair shop sounds very high. I'd say a vast majority would take their phone to Apple, who say it can't be fixed and to buy a new phone.

3 comments

I'd say 80% is already a vast majority? But ok if you think 20% is too high we can go crazy and say half a million phones have this problem each year. That's still less than 4% of the 6S/6S Plus sold opening weekend. Let alone whatever the total 6, 6 Plus, 6S and 6S Plus sold over the last two years is (which I couldn't find a figure for from a quick search.)

The point is, it doesn't appear to be a widely occurring problem based only on what this iFixit report contains. Maybe there's more data out there that indicates it is more widespread? If so this article should have had that data.

>I'd say a vast majority would take their phone to Apple, who say it can't be fixed and to buy a new phone.

How many would then try a 3rd party repair place?

No, because the 3rd-party shops are much, much cheaper than Apple's, and also more widely distributed. (Good luck finding an Apple store in or near a small town.)
Widely distributed sure, but it sounds like Apple is quietly handling this issue by providing the affected customers with refurbished phones at no charge.