> After a couple of calls, I finally got someone to tell me it was void because the battery was replaced with a third party one (which was, admittedly, news to me).
Wait, using a third-party battery voids your warranty?!
I wish I had more documentation to back it up, but that is what I was told (and I believe ultimately it came down to somehow qualifying as "tampering"). I am a very unreliable source here, hah. At some point in the whole process I became so put off by the service that I just wanted to be done with it.
Ultimately it was the limited service options, crappy website, slow response times and bad phone support that I found appalling for such a popular product line.
Ultimately it was the limited service options, crappy website, slow response times and bad phone support that I found appalling for such a popular product line.