Hacker News new | ask | show | jobs
by andmarios 3577 days ago
You could wait a couple days before making this public.

This post seems like you are seeking social justice and gives sparkpost the chance to escape a bad review relatively unscathed.

Now even if they fix your issue, we will never know if it is due to good service or fear of the pitchforks.
2 comments
erlendstromsvik 3577 days ago
Not sending mail for a couple of days is probably not an option - which would be the case if SparkPost was your mail delivery agent. SparkPost should be the one taking it's time.

We also had a funny experience with SparkPost. Sent millions of mails with them. Suddenly one day 1(!) mail go through, which actually is a notification mail to one of our site admins, asking if he want to allow a comment on a page - a spam comment in this case, and SparkPost suspends our account.

link
dave_walko 3577 days ago
No, I will update the post accordingly. As I just did since they wrote back. I have no issue to give an unwarranted bad review. I think its shady to block an account at 3am after it was being used all day.
link