[tvjames]

I'll second the comment about On-boarding, follow up templated emails just serve to annoy me. I'll try out the product when I get a chance to. Maybe a simple 24 hour later email introducing support and asking if I've got questions and another follow up 2 weeks later. Nothing more.

Oh and please please please, put some effort into multi-account detection (if not a side project). It's really annoying / unprofessional to trigger off a new series of On-boarding emails just because I added a new org.

Also, price appropriately, just because your unlimited plan is stupidly priced wont make people thing the solo plan is reasonable if it's not. Ask your early customers what they're using and what features they'd use/pay for if individually offered to them.

[jliptzin]

If you're a startup wasting your time working on some way to detect multiple accounts for people who really hate on boarding emails AND have multiples accounts, you're doomed. Just put a checkbox on the sign up form somewhere allowing the user to opt out of the on board flow and be done with it (if you even care that much - in general you should have much higher priorities or you've run out of things to work on).

[jermaustin1]

I agree with pricing appropriately. The pricing structure was defined for Duet (duetapp.com)

[tvjames]

Cool, interesting app, Duet, that is. The 1, 2 or unlimited and the pricing seems pretty reasonable indeed.