[dkarapetyan]

What I don't get is how dropbox fell behind in this enterprise storage game. Box was a terrible product, buggy UI and all. Dropbox was a joy to use and yet somehow Box seems to be leading in the enterprise market. I don't quite get it.

[frisco]

Enterprise sales! Enterprise is a completely different beast than consumer. Enterprise sales are 60% trust, 20% pricing, and 10% product. The language, practices and culture necessary to do well at selling to large enterprises and all of the differences in the underlying company are so different than consumer products. Enterprise is very misunderstood, even by many VCs!

[ljoshua]

> Enterprise sales are 60% trust, 20% pricing, and 10% product.

Wow, now I know that's just anecdotal, but that feels about right, and very interesting to have written down. Thanks for that, it's good food for thought.

(Now I'm just wondering what the last 10% is... ;) )

[robbyt]

5% steak 5% strippers

[daurnimator]

inertia

[karim]

Which begs the question: what are the remaining 10%?

[terryf]

See, these are exactly the kind of questions that will not get you ay enterprise sales ;)

/sarcasm

[robbyt]

In 2009 I was running IT for a medium-sized digital agency. I contacted both Box and Dropbox to inquire about paying them a bunch of money if they could give us some more features such oauth/saml auth, and better logging/auditing of our user activity.

Box sales was super responsive, and even got me on the phone to chat with their engineering team about our needs.

Dropbox was completely unresponsive.

[flukus]

Did you ever try anything like https://owncloud.org/ ? I came across it last night browsing random docker containers.

[corv]

I wouldn't recommend it to replace Dropbox. There are superior open source tools that are specialized for file sync.

[flukus]

Can you recommend any? And something I want to investigate soon.

[robbyt]

This didn't exist in 2009.