[breakingcups]

I'll give you another pro, customization. Our on-prem Jira instance can have add-ons and changes that aren't allowed in the cloud-hosted version.

[killbrad]

That's the Atlassian SaaS offering. You could still run it in any cloud yourself and get all the customizations you want.

[takeda]

but then voiding the argument that was stated initially i.e. no one needs to maintain it and be on call for it