| As a long time user across platforms who has continued to pay for upgrades and has now licensed a Team and Family. I appreciate the direction you are heading, and I was more than willing to pay a recurring fee given how much the pace of development has picked up. Since 1Password hasn't had much support for teams and password sharing (e.g., for super admin or disaster scenarios), I have continued to support multiple managers across my clients. Due to their robust support for teams, Dashlane and Lastpass have been the most deployed. While these solutions are simple enough that my clients can make them work, they don't enjoy using them. Quite often, I've learned that they've hit enough obstacles that they don't even trust the tool and keep reusing the same weak passwords all over the web so that they can remember what they need. I'm rushing to move these same clients over to 1Password before the Teams promo ends. The attention to detail and subtle improvements to UX have been really well received. And today, I will be meeting with a non-profit board to convince them to get on board. I will take the opportunity to push a few requests (that I know you've heard before ... from me): 1) Many of my clients are required (by law) to provide access to their business records in case of their death. It'd be nice to give my family and employees access to certain accounts as well. Guest vaults with auditing are a step in the right direction, but I'd love to see time delayed access. I have an opportunity to reject access within a certain time frame (configurable). My concern here is that I don't want to rely on the security practices of the people I'm sharing with to protect these particular passwords. 2) Pairwise sharing with teammates and guests. I often need to share a single password/key (not a vault) in a pairwise fashion with several different people. Vaults are too much for one-off sharing, and the guest limits are pretty restrictive here. 3) Revised guest model. I believe Team accounts are capped at 20 guests and Families at 2. Why not cap the number of items in a guest vault (10-15 seems fair) instead? I'm assuming the restriction is there to prevent people from abusing the feature (totally understandable). But there are some valuable guest use cases for power users (and even everyday family users). I want to set up a vault for my housemates and another for the folks who sublet the extra offices in my lease. 1Password is the perfect place for me to store information about door codes, wireless networks, and a few other sensitive details that may be important if I'm not available. This could also get me off of LastPass/Dashlane completely for managing project-related passwords with clients. 4) Along the same lines, the Pro pricing for Team seems really high. I do need some of the functionality, but I can't imagine paying approx $150/user/year to get it (though maybe a $150/team/year to upgrade the feature set would feel reasonable even for my small team). I also know that I'll never be able to sell my smaller healthcare providers on it, even though the extra functionality would be valuable for compliance. 5) Referral/partnership arrangement. I am constantly onboarding clients onto password management solutions, and handling many of their day-to-day challenges. I'm not just thinking about financial incentives here. It'd be nice to have some partner oriented features in the application, like the ability to move a guest vault out to an independent team or audit-only access. |