[crucialfelix]

I've gotten the same recommendation from them. I complained because they pulled the network connection on the drive connected to the database and completely torched the drive. They were like: well maybe you should consider running multiple database machines with replication so you can survive the next time we screw things up.

[aianus]

This is true for all VPS hosting. They're cheap because they're commodity hardware that sometimes fails.

[funkyy]

Full VPS backup should be standard feature of all premium providers...

[joshmn]

You'd think, but then they lose that easy upsell.

[funkyy]

And get tons of support requests and risk their brand name.

[gaius]

This sounds to me more like a procedural than a hardware failure.