[paradox95]

Once had Google kill a Spark job after it was running for about 12 hours because they thought we were doing something nefarious. It cost us thousands of dollars in wasted time and Google spend because their automated system made a mistake. They never attempted to fix it, refund us or even seem concerned.

[bigiain]

And you compare that to the many stories you hear about Amazon waiving invoices when people inadvertently ran up multi thousand dollar AWS bills by accident or when credentials were exposed. (Happened to an ex-colleague of mine years back - AWS creds committed to a public git repo - minutes later there's like 40 10xlarge or g2.8xlarge or whatever instances mining bitcoin. First thing he knew about it was Amazon ringing him up saying "this $10,000 spike in your typical use, that's not really you, right?" and shutting it all down for him and reversing the charge...)

Then you consider this when you decide whether to base the next big business decision on an AWS or Google Cloud platform…