[DanBC]

> while the NHS just skips straight to treating patients efficiently and professionally.

NHS clinicians have brutal amounts of paperwork. That tends to be done out of sight of patients, but it's there.

Some things are helping: digital dictation; "mobile working" (community staff being able to do electronic paperwork on laptops in the car between appointments).

[apathy]

So do clinicians in our system. When a senior attending who is also a full professor in an academic medical center is still filing reports at 11pm on a Friday (not on service), something is rotten. Especially when that's every Friday.