[joncrocks]

I don't think he's saying it's a bad thing, just that it's not a good idea to say "See I got my injury sorted in 4 hours!" and use this as an example of how great the NHS is.

i.e. If the article read: "I had an issue with my ankle, waited two weeks to see a GP, then was in the waiting room for an hour after my appointment was meant to start, then had to wait a week to a referral for a scan." It wouldn't be such a clickbaity story.