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by ruffrey
3591 days ago
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I get what you're saying, but will also note that this is probably subjective based on where you live. In my city, most of the walmarts are crowded, loud, and dirty. A lot of merchandise somehow ends up on the floor. The lines are long. The produce quality varies greatly but is not very good. I once saw a Walmart in another state with a live lobster aquarium. My local friends almost didn't believe me. (I live in California) |
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If you want to see a really nice WalMart, then visit store 100, in Bentonville Arkansas. Curiously, this store is across the street from one of the main home office buildings.
Snark aside, the amount of central control tends to cause some unexpected kinds of 'drift' across the various stores. That central control, combined with absolutely amazing, state of the art technology in the late 90s and early 2000s led to much of WalMart's success. I heard from a lot of managers back then that sang high praise for the big computer system in Bentonville. Indeed, in late August 2005, the normal things arriving at the stores along the gulf coast disappeared in lieu of batteries, water, and other such supplies. A store manager told me, a few months later, that he knew shit was getting real when the big computer in Bentonville stopped sending regular stuff.
Unfortunately, that technology has not kept up, and actually grew in many non-useful ways to become the over-bearing beast that it is now.
So the whole concept of 'store of the community' was and is a thing. But in the past, it was a good thing. Now, not so much.
And yes, the ever spiraling expectations put on store managers to keep their comp (1 up, quarter after quarter, for decades, could only end up as we see it now. Serious understaffing, and other related problems.
1) 'comp' means 'comparable sales': http://www.investopedia.com/terms/c/comparable-store-sales.a...