[misterbowfinger]

> "So we wanted to make that clear and describe where we're falling short of our aspirations today."

Just a PR tip - it's probably best to solve those issues first, then publish a post about how you solved it. Apologizing for not solving the problem doesn't seem worth it unless you've made promise to fix it and then failed. In which case, a "Post Mortem" is perfectly defensible, IMHO

[pc]

We're never going to definitively solve them; it'll always be a process. But we did try to lay out some examples in the post of cases where we've been able to make progress.