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by gelisam
3605 days ago
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Not sure what the context of the question is, are you offering services to build custom chatbots? The startup I work for, keatext.ai, happens to need one. We analyse free-form comments and uses NLP to extract commonly-mentioned problems. Currently users need to log into the app and explore their data in order to discover problems, but it would be much more convenient if we could send the problem descriptions to a slack channel as our AI discovers them. It would be even more convenient if the users could then ask our bot for more details about a problem, such as giving example comments illustrating the problem or listing the customers who are affected. We have the data required to answer those questions, but even though our AI extracts information from free-form text, it's not the kind of AI who can answer free-form questions, so we might need help with that. |
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