[maccard]

Honestly, I'm not sure what I want.

You mention response times and priority support, and are talking about choosing nginx vs Apache. That's far more detail than I care about. I want to click a button, give you my card details, have an inbox and calendar that I can easily access on my phone, work machine and home machine, and with some level of guarantee about the security and privacy of my data. I'm not bothered about support response times - 99.9% of the time I'm not going to need it.

I want google mail + Google calendar, without the Google.

[runejuhl]

Thank you for responding.

The listed roles were just to show the idea of the service; an role providing mail and calendar (e.g. Kolab) would only have a few required options (if any). Any additional detail would be optional and have our default recommended values.

[maccard]

I would say there are plenty of people who _would_ be interested in that sort of a service. I've been thinking about this since I wrote the above responses, and I'm fairly certain that what I want is gmail + google calendar + google drive, without the google. The more friction or configuration steps I have to go through, the less likely I am to use it.

Case in point: I'm not particularly happy with providing LastPass with my password info. I currently pay for their service. In order to transition to KeePass, I have to give up the automatic sync functionality between my devices, I have to manually back up my key database myself, and I lose the browser extensions that lastpass provides. I'm finding it hard to justify switching for the above reasons.

[PatentTroll]

Same here. I settled on fastmail, and I'm pretty happy so far!