Amazon closes customer accounts left right and center too, good luck getting thru to anyone human then despite being a decade long customer with thousands of digital purchases going poof.
Sample product: you can no longer get neodymium magnets from Amazon Shopping. (They were in my Wish List, and then, poof, "This product is no longer available." More searching within the site returned nothing.)
Okay, granted, but that's not exactly what I'd call egregious. They're, um, capable of causing injury, and the kind of thing I would probably want to ensure was only sent to recipients who had a i-know-what-i'm-doing form on file with my legal dept. Not the kind of thing I expect to be available for free 2-day shipping or whatnot.
I did, they want me to fax credit card details to their fax number (who the hell uses fax in this day and age?) which I done and no reply
I doubt anyone monitors it, everytime I ring them they bounce me from idiot to idiot
I now need access to some invoices for purchases I made last year for accountant but cant login, and of course all my digital purchases are gone, the 2 kindles are useless.
(Also curious about the banned product lines if anyone can summarize/link to what's going on there.)