Hacker News new | ask | show | jobs
by bmurphy1976 3606 days ago
Customer is a poor term. It should be stakeholders. Sometimes the stakeholders aren't "customers" per se, they could be other parts of the organisation for example. I'd consider my CTO a stakeholder and I'm pretty sure he's interested in the value of fixes for a security audit or working database backups even though those don't necessarily have a nice demonstrable UI.