[yitchelle]

There are some great advice in this thread. After many years of working at various levels, I have learned that behind the "Yes" answer lies many factors, when it can be done, how it can be done, does it depend on someone else etc.

This is also absolutely true for the "Yes" you get back from your requests for help as well.

So I usually say "Yes", but I would qualify it with when I can do it, or what resources I need to complete it etc.

It also comes down to managing the expectations of your requester. Is it OK for them if you complete their request by next week or you only have resource to do half of the tasks.