[jwatte]

I get dozens of unsolicited sales emails every day. Just answering "thanks but no thanks, and please take me of your mailing and prospect lists" takes time out of my day. It had a real cost.

I have to answer, because the sales people will keep mailing every week otherwise, and marking as spam reduces the quality of the spam filter rules.

I'm the kind of person who will use inbound information if I'm actually looking to solve a problem, and I will resent your wasting my time if you go outbound at me. You literally end up on a "prefer not to do business with" list, hurting yourself.

Meanwhile, enough people apparently can't research their own problems enough, that cold marketing works. I just can't really understand why that is.