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by eropple 3614 days ago
> But some things you absolutely cannot say, at least about taxis in the Boston area, are that they are anything but clean, safe, reliable, punctual, and able to take your credit card.

Safe, sure, to the best of my knowledge. Clean? Nuh-uh. Punctual? Nuh-uh. Able to take my credit card? Maybe 50% of the time. "It's broken," and suddenly it's not broken when I shrug and get out of the car.

And with one exception (a dedicated airport service), every dispatcher I ever dealt with was at best a prick. The only time I use taxis now is departing Logan, where I have no choice because they banned Ubers.

1 comments

If these are your experiences, then your experiences seem to be very different than the average case, especially the 50% non-functioning card reader experience.

While I'm sorry that you have had such bad experiences, since your experiences differ so much from what is common, I don't feel people should base their expectations on what you say.

Instead, you can be nearly certain that it will be a clean, modern taxi, with a functioning card reader, that arrives on time and doesn't require a long wait.

To be fair to Uber, you still can expect taxis to cost more and you still have to watch out for drivers who spot a sucker and take you the long way for a larger fare.

Taxis aren't perfect. But taxis also are not rusted out death traps of lateness with serial killers for drivers and credit card readers that make you sexually barren, as apparently the army of Uber social engineering commenters wants us to believe.

What everyone is telling you is that your experience is not the "average case"...
Ha. This was an odd thread to read, the averages just aren't averaging out.

Try living in Cape Town. Before Uber arrived here taxi drivers were straight up extortionists. I mean that in the literal sense. I used to have to pay anywhere for R100 to R150 minimum. Uber now averages about R50 - R60, and the experience is a pleasant one.

So with my other side of the world experiences in mind I can see how something similar might happen elsewhere, such as Boston.

My comments were only meant to apply to Boston. I fully agree that there can be some locations with consistently bad taxi service. Boston isn't such a place (nor are most cities in the US), but others could be.
No that's what knee-jerk Uber defenders are writing who refuse to grant taxis any credit for being good, useful services.

These responses aren't reporting average case experiences with level headed analysis.

They are just one-sidedly saying everything is bad about taxis, including "corruption" even, and how thankful they are Uber "disrupted" them, etc.

It all reads very much like paid social engineering by Uber. I'm sure that's not it, and they are just strong fans defending a company they like.

But the fact that it's all written just like social engineering spam us a good indication that it's not describing realistic, average-case experiences of most taxi users.

I'm not a fan--I use them because the alternatives are terrible. I use Uber, and I use Lyft, and I use Fasten the most (because they're still trying to establish market share and so the deals are great). But I use them primarily because Boston taxis are straight garbage that cannot be trusted to get you where you want to go on time and without hassles, and they want a price premium for the experience. This isn't the case in many other cities I've gone to (aside from the price premium part, which is universal in America), but it is in Boston.

But we're the "social engineering commenters" because we're rolling eyes at the idea that dealing with cabs is pleasant. We're shills. I don't think I've ever said this here, but: good grief, dude, get a grip, reality is slipping you.

Boston taxis have always done a good job in getting my friends, family, coworkers, and myself where we needed to go, on time, and without issue or hassle.

> But we're the "social engineering commenters" because we're rolling eyes at the idea that dealing with cabs is pleasant.

Yes! Rolling one's eyes at a plain and simple fact, like the simple fact that most taxi experiences are just normal, uneventful rides inside of cars, is derivative from Uber's attempts to social engineer against the culture of using taxis. I don't see why that would merit such a sardonic and rude reply from you.

I can't imagine why you're getting a sardonic and rude response. Maybe it's because insulting, silly, ad hominem nonsense that you're throwing at me?

Most taxi experiences I've had are strictly worse than the equivalent in any of the ride-sharing systems available in Boston. Strictly worse. They're more expensive, the supply is more variable, the drivers are at best a push, and events that cannot happen in Uber/Lyft/Fasten, the fucking around with credit cards and the end-around routes to pump the meter, can't happen. And you know what? I wish this weren't the case, because Uber is a bad company run by bad people. I'd rather use a cab because I don't want to give Uber money. But cabs are that much worse.

But that's "social engineering" commenting, sure, that's meriting backhanded accusations of shilling (and don't dissemble, that is exactly what you are doing even when you try to fig-leaf it). You want to talk shills while you're caping for the cab company? Look inward, brofessor, but it might hurt a little when you do.

> that's what knee-jerk Uber defenders are writing who refuse to grant taxis any credit for being good, useful services.

No, you're missing the point: they understand that it's a useful service. They are just pointing out that the service they provide is now being done better with Uber/Lyft/etc.

> These responses aren't reporting average case experiences with level headed analysis.

They really are. Just because you don't agree doesn't make it not true. You're basically going "I'm not crazy! It's *everyone else that's wrong!"

> It all reads very much like paid social engineering by Uber.

"I'm not crazy! It's a conspiracy I tell you! They're all shills!". Not helping, especially with the half-hearted hedge afterwards that you then back away from instantly with the next line...