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by ricksplat 3620 days ago
You're the first person I've seen make this point. All the way down here, and it's by far the most glaring issue with this picture. Apple's services are kind of a bit flimsy. They're at best an expensive value added service for their devices. The only reason I use Apple Music/iTunes under Windows is because I have an iPhone. Otherwise I'd probably be using Spotify.

Apple is a devices company first and foremost. The services augment these devices. To say that services are some kind of a way forward for growth neglects the fact that these devices are a gating factor for these services.

Services are an enticing revenue model because they guarantee a steady income, while developing a good device experience is "hard". But it's a hard way to make money, with your revenue constantly consumed by labour costs. Only "products" can provide the kind growth a devices company needs. Leo Apotheker got caught up in this with HP - thankfully wiser minds prevailed and they backed out before it was too late.