[SXX]

Pretty sure Valve outsure all customer support.

> It has something like 330 employees servicing 100 million customers on the go-to PC gaming platform

Actually there is a lot less people who actually have any connection to userbase at all. Most probably never even publicly known.

Few years ago one producer who visited Valve commented that in office there was one of areas where he was told something like "and here is our Steam department". And back then that was like 20-25 people at most include both partner relations and marketing.