[murjinsee]

I fix phones for a living and frequently assist customers with calling manufacturers for warranty issues.

LG and HTC are the worst, with the most frequent denial of customer assistance. Samsung and Apple have their faults, but you can typically reach someone helpful when there is an issue.

HTC has some of the worst design decisions I've ever seen. The M8 and M9 each contain approximately 20 pieces of tape on the inside, holding important components together. It takes about 4 hours to replace a screen or charging port, and usually doesn't go back together well.

LG is pretty terrible, as well. Read the horror stories about the G4. The G5 is already exhibiting some of the same flaws, such as half the screen freezing or just showing static, or the device not powering on fully straight out of the box.

Nothing is perfect, and every device has its own faults, but I strongly caution people about dealing with companies like this.

[woliveirajr]

Could you tell more about the LG G4?

I have one and only had problems with a bad screen protector (that covered the sensor). Despite that, I was going to the G5, just thinking because off the smaller screen.

[jjaredsimpson]

I have a G4 and I can feel myself getting emotional and doubting grandparent. I both want to and don't want to know.

[jonathanyc]

FWIW, I have owned a G5 since it came out (first LG phone I've owned since flip-phones!) and it's been working very well for me. Only thing I dislike is the GPS sometimes being slow to resolve.

[Retr0spectrum]

I agree that the M8 and M9 are rather tedious to repair, but 4 hours is a bit of an exaggeration. More like 1 hour.