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by sytse 3624 days ago
Thanks for your enthousiasm. Self hosted GitLab instances should be really fast but GitLab.com is indeed very slow.

This is due to us only using a single NFS server. With the release of 'Multiple Repository Mount Points' today we can start adding more servers.

Long term we want to move to distributed storage with Ceph and we hired a consultant to help us with this that started last Monday. Also see https://gitlab.com/gitlab-com/operations/issues/1
2 comments
mrmondo 3624 days ago
I can confirm this, self-hosted is incredibly fast - you'll wonder how you ever used gitlab.com or github.com for that matter. It's as fast as it is for me to push to a locally running git server to be honest.
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mrmondo 3623 days ago
As a side note: GitHub.com is hosted on Azure and that says a lot, at risk of sounding like a zealot - I have quite a bit experience with apps including office365 hosted on Azure and that platform has more than its share of problems internally, problem is that it's a bit black box that's run by one of the least transparent companies I've worked with, let's just say there are a lot of internal engineering problems especially around networking (DNS especially) and storage. While I'm sure gitlab could throw more resources at their instances they're probably limited by costs / going above what is offered for HN startups to try to lock them into the platform and that may not help given the aforementioned internal platform issues.

Rest assured, self hosting an instance for say 50-100 developers does not require much 'grunt' at all as long as your platform is stable and properly managed which I don't believe should be at all hard in 2016 assuming you have half decent systems engineers or use a decent hosted platform.

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eMerzh 3624 days ago
Oh and btw is there some sort of support for gitlab.com we got issues with new accounts and didn't really knew where to go...
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sytse 3624 days ago
I'm sorry to hear you had issues with your new account. I assume it has to do with email confirmation. Please email support@ company domain to get help.

For more general GitLab.com questions the options are listed on https://about.gitlab.com/gitlab-com/

Free subscribers can use the GitLab.com Support Tracker https://gitlab.com/gitlab-com/support-forum/issues if they have questions.

If you purchase GitLab.com Bronze Support you can email support directly for timely, personal and private answers. This costs $9.99 per user per year for next-business-day response time and is available in packs of 20 users.

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